20 Questions

Twenty Good Answers TO HELP YOU MASTER
EVEN THE MOST GRUELING EMPLOYMENT INTERVIEW  

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Most People make two devastating mistakes people make when they are being questioned in an interview.  First, they fail to listen to the question.  They annoy the interviewer by answering a question not asked, or giving out a lot of superfluous information.

Second, and more important, they attempt to answer questions with virtually no preparation.  The glibbest person on earth, even the most skilled debater, cannot answer questions off the cuff without damaging the chances for success.

What follows are twenty questions that various surveys have indicated are asked most often. Study them carefully, develop strong responses, and your candidacy will receive prime consideration.

1.               Why do you want to work here?

Because you have done your homework on the company, you know exactly why you want to work there.  Just organize your reasons into several short, hard-hitting sentences like "You make the best product on the market today.  Your management is farsighted enough to reinvest the company's profits so that you will soon be the leader in this category." 

2.               Why should I hire you? 

The interviewer does not want a regurgitation of your resume or a barrage of facts and figures.  They are interested in testing your poise and confidence.  So give a short, generalized summary like "I have the qualifications to do the job that needs to be done and my track record proves it." 

3.               What interests you most about this position? 

Give a truthful-but-brief answer like "The challenge," "The future," "The environment" or "The competitiveness."  This response will force the interviewer to ask you to explain, giving you yet another opportunity to demonstrate your profound knowledge of the company. 

4.               Would you like to have your boss's job? 

By all means "Yes!"  Ambitious, hungry people are always favored over those who would settle for a safe routine.  If you sense this answer may threaten your interviewer's security, you might add "when I am judged qualified." 

5.               Are you willing to go where the company sends you? 

This is probably being asked because they intend to ship you off.  If you answer "No," you may not be hired.  If you answer "Yes," understand that once you are a trusted employee, you may not be able to exert any leverage to avoid those less than desirable out-of-town assignments. 

6.               What kind of decisions are most difficult for you? 

Be human and admit that not everything comes easily.  But be careful about what you do admit.  "I find it hard to decide which employees to let go."  Or "It is difficult for me to tell a client when he's running his business badly." 

7.               How do you feel about your progress to date? 

Never apologize for yourself.  "I think I've done well, but I need new challenges and opportunities."  This is a good time to drop hero stories.  "No one in my company has advanced as fast as I have.  I think you'll agree that I've accomplished quite a bit in the last five years." 

8.               How long will you stay with the company? 

A reasonable response would be, "As long as I continue to learn and grow in my field." 

9.               Have you done the best work you are capable of doing? 

This is best answered with some degree of self-effacement.  "I would be lying if I told you I was perfect, but I have always tackled assignments with all my energy and talents." 

10.         What would you like to be doing five years from now? 

To answer this question, make sure you know exactly what can or cannot be accomplished by the ideal candidate in your shoes.  Too many job-hunters butcher this question because they have not done their homework and have no idea where their career will lead them.  If you see yourself at another company, or in another department of the company you are interviewing with, then tread lightly.   

11.         What training/qualifications do you have for a job like this? 

Deliver a short, fact-filled summary of your two or three most important qualifications.  "I have a background in accounting.  I've demonstrated proven selling skills.  I'm capable of handling several projects simultaneously." 

12.         Why do you want to change jobs? 

This is one of the first questions interviewers ask.  Be sure you are ready to answer it satisfactorily.  If you are currently in a dead-end position, locked out of advancement opportunities, explain this.  The interviewer will understand.  If your job has become routine, void of learning experiences, say so.  If you feel your present employer is losing ground to competition through no fault of yours, the interviewer will also accept that.  If you say that your salary is too low, you'll become suspect.  If you say that you hate your boss, you might also end up hating the interviewer.  If you say you are bored, they'll view you as just another job-hopper.   Be Careful. 

13.         Why were you out of work for so long? 

If there is a time gap in your resume, be prepared to explain why.  If you don't satisfy the interviewer's curiosity, you won't get hired.  Try to explain very positively what you learned or accomplished during the hiatus.  For example, "I took several courses to strengthen my skills in…", or "I used this time to re-examine my goals and reached this conclusion…".  The interviewer must have a positive explanation! 

14.         Why have you changed jobs so frequently? 

This question is crucial.  In fact, an unsatisfactory answer to this one is among the top reasons why candidates fail to get the jobs they want.  Convince the interviewer that your job-hopping days are over.  If you feel it was a mistake leaving previous jobs so soon, say so, and at the same time remind the interviewer that your performance was never in question.  Honesty is appreciated.  If your personal or business life has recently changed and would affect your future stability, come right out with the facts. 

15.         Have you ever hired or fired someone? 

You are being asked this question for two important reasons.  First, to determine whether you are capable of it.  Second, to determine if your past experience was at a high enough level to include hiring/firing responsibilities.  If you have no experience, you must convince the interviewer that you can perform in these areas. 

16.         How have you helped sales/profits/cost
        reductions? 

Have your hero stories ready and be willing to prove that you have made significant contributions in one or more of these basic areas.  Keep your explanations short and try to include specific dollar amounts. 

17.         Why aren't you earning more at your age? 

This is a current favorite which can frighten an unsuspecting candidate.  One of the following responses should cover your situation: "I have been willing to sacrifice short-term earnings in order to gain valuable experience," or "I have received (been promised) company stock (or other benefits) in lieu of a salary increase."  These work. 

18.         How many people have you supervised? 

Like the "hired/fired" question.  The interviewer is trying to see the depth of your experience.  Do not exaggerate! 

19.         What are the reasons for your success? 

It is best to keep this answer very general, permitting the interviewer to probe more deeply.  Offer a short list of positive character traits that describe YOU.  "I pay close attention to details, I know how to watch costs and I can keep difficult customers smiling." 

20.         What kind of experience do you have for this job? 

Summarize four or five key areas of experience which you know you can bring to your new job.  Demonstrate how each one will help the interviewer's company solve their problems.